San Francisco, CA, October 6, 2008 – Riverbed Technology (Nasdaq: RVBD), the technology and market leader in wide-area data services (WDS), today announced global intellectual property firm Rouse & Co. International has selected and deployed Riverbed® Steelhead® WDS appliances across its organization. In 2004 Rouse & Co. International initiated a process of IT consolidation, centralizing ICT services to its UK operation. However, bandwidth constraints and avoiding an expensive managed, peer-to-peer MPLS circuit upgrade proved to be a challenge. Following the deployment of Riverbed Steelhead appliances across its 16 offices in nine countries around the world, the company has seen increased network capacity by almost a factor of five and reduced file transfer times from minutes to seconds.
Launched in the UK in 1990, Rouse & Co. International provides a comprehensive portfolio of intellectual property services, from the implementation of global investigation, enforcement and protection strategies, to the provision of commercial services, such as filing, research, management and data protection.
Jonathan Bruce, global head of IT at Rouse & Co. International, explained the problems they were encountering: "We were experiencing poor application performance across the wide area network (WAN), while the cost of upgrading our Internet-based, inter-office VPNs to managed P2P MPLS circuits was simply not viable – especially in those countries with state-owned telecoms. Time recording and billing for fee earners, the trademark database and our Intranet were the main culprits, although all applications centralized in the UK were subject to poor performance across the WAN."
After an unsuccessful attempt to overcome implementation problems and deploy a WDS alternative from Peribit (later acquired by Juniper Networks), Rouse & Co. International still needed a solution. Looking for something that provided immediate results, Bruce chose the Riverbed Steelhead appliances for a scalable approach to acceleration of applications across the WAN. Bruce explains, "It was the ease-of-deployment and simplicity of support, combined with the ability to accelerate a broad range of applications, that really differentiated Riverbed for us. The Riverbed Steelhead appliance does what it says on the box: you just plug it in and it works."
Starting in the UK and Indonesia, 13 Riverbed Steelhead appliances were deployed in 12 Rouse & Co. International offices through a phased rollout. This deployment included the Riverbed Central Management Console (CMC), responsible for simplified management of the Riverbed Steelhead appliances, and providing a single, web-based interface giving greater visibility of application performance across the WAN. "The CMC definitely eases the administrative burden and you get an instant view across all of the appliances," stated Bruce.
Following the deployment of the Steelhead appliances, Rouse & Co. International has experienced improved performance in a number of areas. "In one month, the total reduction in bandwidth utilization across all applications and sites was 78% – delivering a 4.5 times increase in capacity," highlighted Bruce. "And opening a document in Jakarta from London is 34 times faster, thanks to a 97% reduction in latency on the link."
The adoption of Riverbed Steelhead appliances has also led to associated improvements. The upgrade of the inter-office VPNs to managed MPLS-based P2P circuits is no longer required, and there has been an 80% reduction in calls to the internal IT helpdesk, enabling IT staff to spend more time on proactive projects. Bruce summarizes, "This has given us the agility to deploy applications within the company and deploy them quickly, because the network is no longer a show stopper."
Steelhead Products
Riverbed WDS solutions enable organizations of all sizes to overcome a host of severe problems, including poor application performance and insufficient bandwidth at remote sites. By speeding the performance of applications between data centers, remote offices and mobile workers by five to 50 times and in some cases up to 100 times, the Riverbed award-winning Steelhead WDS products enable companies to consolidate IT, improve backup and replication processes to ensure data integrity, and improve staff productivity and collaboration. Steelhead products have been deployed in organizations ranging from the world’s largest corporations with offices around the globe to small companies with a couple of sites that are just miles apart. To learn more, view Riverbed’s demo: www.riverbed.com/pr/jack.
Forward Looking Statements
This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, and statements relating to Riverbed’s ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed’s business are set forth in our Form 10-Q filed with the SEC on July 29, 2008. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.
About Riverbed
Riverbed Technology is the technology and market leader in wide-area data services (WDS) solutions for companies worldwide. By enabling application performance over the wide area network (WAN) that is orders of magnitude faster than what users experience today, Riverbed is changing the way people work, and enabling a distributed workforce that can collaborate as if they were local. Additional information about Riverbed (Nasdaq: RVBD) is available at www.riverbed.com.
Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor, and the Riverbed logo are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.
MEDIA CONTACT
Kristalle Ward
Riverbed Technology
415-247-8140
Kristalle.Ward@riverbed.com
INVESTOR RELATIONS CONTACT
Renee Lyall
Riverbed Technology
415-247-6353
Renee.Lyall@riverbed.com
###